Important Information
Policies
To help make your stay at Kandy Mountain Cottage in Kandy as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Flexible daytime arrival, pet-friendly rules, and advance arrival notice shape the main conditions of a stay.
Kandy Mountain Cottage policies allow check-in from 11:00 AM until 11:30 PM and check-out from 10:00 AM until 10:30 AM. Guests must provide their expected arrival time in advance and present photo identification and a credit card at check-in. Children of all ages are welcome, and there is no age restriction for check-in. Cribs or extra beds cannot be added to a room. Pets are allowed on request without an additional charge. Payment before arrival by bank transfer is required under the current published rules. Cancellation and prepayment conditions vary according to accommodation type, so those terms should be reviewed together with the selected amenities and room conditions before confirmation.
- Check-In and Check-Out
Check-in is available from 11:00 AM until 11:30 PM. Check-out runs from 10:00 AM until 10:30 AM. Guests need to provide their expected arrival time in advance.
- Identification
Guests are required to show photo identification and a credit card at check-in. Special requests remain subject to availability.
- Children and Age Requirements
Children of all ages are welcome. The property states that there is no minimum age requirement for check-in.
- Cribs and Extra Beds
Cribs and extra beds are not available. The selected room therefore needs to provide enough existing bedding for everyone included in the reservation.
- Pet Policy
Pets are allowed on request. The current property rules state that no additional pet charge applies.
- Payment and Cancellation
Payment before arrival by bank transfer is required. Cancellation and prepayment conditions vary according to the selected accommodation type and rate, so the specific booking terms should be reviewed before confirming the stay.